Privacy Policy

Camera shots and uploaded photos are sent to our AI provider only to produce the result you see. We do not save these images to our database or storage, and we ask our provider not to keep them.

Face comparison between an ID photo and a live scan runs on your own device, in the browser. Those images never leave your device for that step.

Face Lab deletes photos from the screen automatically after 60 seconds, or straight away when you tap Delete now.

Accounts: your email address and sign-in details (or the Google / Apple account you sign in with).

Verification logs: for signed-in users, each check's time, type, age rule, estimated age, result and a short note. No photos. Visitors' logs stay in their own browser.

Face Lab history: numbers only (estimated age, scores), for signed-in users who save a scan.

Free-try tracking: a random device code and a one-way scrambled (hashed) version of your network address, so the free try can't be reused endlessly. We can't turn the hash back into your address.

Feedback: whatever you send through the feedback form, plus your email if you choose to give it.

Only to run the service: sign you in, show your history, enforce free-try limits, process payments and answer feedback. We don't sell personal data and we don't use your images to train AI models.

Our hosting and database provider, our AI provider (to analyse images), our payment processor (for paid plans — it handles card details; we never see them), and Google or Apple if you use them to sign in.

Logs and history stay until you clear them — the Clear button on the Logs page removes them from your account on every device. To delete your whole account, contact us through the feedback page and we'll remove it.

Depending on where you live (for example under GDPR or US state laws) you can ask to see, correct, export or delete your data, or object to how it's used. Ask through the feedback page and we'll respond within 30 days.

If you run checks on customers, you are responsible for telling them a face or ID check is happening and for getting any consent your local law requires, especially for biometric data (for example Illinois BIPA or the EU GDPR).

Accounts are for adults running a business. Agelytics may scan people who turn out to be under age — that's the point of an age check — but we don't keep their images.

AgeLytics operates this service. For questions about this policy, use the feedback page.

If we change this policy we'll update the date at the top. Big changes will be shown in the app.